Terms of Use

Acceptance

By using Mithra, you agree to these Terms of Use. If you do not agree, do not use this application.

Intended use

Mithra is a private family and caregiver coordination tool for supporting an adult with dementia. It is not a medical device, not a clinical monitoring system, and not an emergency safety service. The help button connects to the on-duty caregiver only — it does not contact emergency services.

Mithra is a companion, not a replacement for professional care, clinical oversight, or emergency services. Safety-critical functions (fall detection, emergency call) rely on Apple native Emergency SOS and the careline pendant — Mithra adds the family-context layer on top and does not replace those backstops.

For medical emergencies, call 999 or use the careline pendant or Apple native Emergency SOS.

Caregiver responsibilities

As a caregiver using this application, you are responsible for:

• Ensuring you have a lawful basis to process the person's health data under UK-GDPR before entering any real personal data. The three supported bases — best interests (Mental Capacity Act 2005, s.4), Lasting Power of Attorney (health and welfare), and explicit consent (UK-GDPR Art. 9(2)(a)) — are explained in the consent step and in full in docs/CONSENT.md.
• Not entering real personal data until the consent framing has been confirmed by a solicitor (see the solicitor gate notice in the consent step).
• Keeping the content (routine, facts, people, and photos) accurate, up to date, and emotionally safe for the person in your care.
• Not representing Mithra to the person in your care or their family as a medical, clinical, or emergency service.
• Keeping your login credentials secure and not sharing them with anyone outside the authorised care circle.
• Ensuring there is always an on-duty caregiver designated in the rota so that the help function can reach someone.

Health data and consent

This application processes special-category health data about a vulnerable adult under UK-GDPR. A consent record must be created before any personal data is entered. The consent record is immutable and captures the basis, scope, and the identity of the caregiver who recorded it.

The consent framing is grounded in the Mental Capacity Act 2005 and UK-GDPR. It is subject to solicitor sign-off before real data is entered; see the notice in the consent step and docs/CONSENT.md.

Limitation of liability

Mithra is provided in good faith as a private family coordination tool. The developers accept no liability for harm arising from reliance on Mithra as a safety, medical, or clinical device. It is a companion, not a replacement for professional care. Nothing in this application constitutes medical or legal advice.

Data and privacy

Personal data is processed in accordance with the Privacy Notice. All data is stored in the EU West (London) region. Deleting a care recipient account permanently removes all associated data. See the Privacy Notice for details of your rights under UK-GDPR.

Changes

These terms may be updated. Continued use after a change constitutes acceptance of the revised terms. Material changes to the consent or data processing model will be flagged to caregivers directly.